Situation
The Division Chief for a procurement systems division with responsibilities for an Acquisition System was faced with the following:
- The need to find a new support contractor while operating under tight deadlines
Strategic Challenges
- How will the organization ensure continuity of operations while transitioning operations seamlessly from one vendor to another?
- What new ideas and offerings can be provided to customers, so that they continue to fund our operations?
Approach & Results
Approach
- Developed and executed a strategy to ensure timely completion of a $40M Acquisition
- Interfaced with Procurement Operations and the Program Office to develop the Solicitation, Acquisition Strategy, Source Selection Plan; Supported Evaluations and the Source Selection Team
- Developed acquisition approval requests and business case to secure funding
- Developed and implemented SOPs for Program Management Office that supports a system deployed to over 5000+ geographically dispersed users
- Developed communication strategy and templates
- Developed and implemented testing methodology
- Developed and implemented release and stage gate review criteria
- Advised directors and executives on operational and strategic matters to ensure the accomplishment of organizational goals
Results
- On-time completion of acquisition
- On time delivery of software releases with minimal defects providing outstanding user experience that led to the highest score on OMB Scorecard as well as on going funding
- Continued funding of program and interest from other agencies in the operations of this model Acquisition System program
