Operational Excellence Foundations

This interactive program is appropriate for salespeople, account managers, customer service representatives—all employees who are the face of your organization to your customers. Everyone will be actively involved in the learning process to assure that skills gained can be put to immediate use. 

topics Covered

Building Relationships

Customer Identification

Handling Customers

Negotiating Needs

Additional Workshops

We have 11 additional workshops on various topics. The all have LIFETIME access so you can learn at your own pace.