Situation
The Technology BU of a Health IT company was in the process of developing a new division to support the delivery of numerous technology projects by institutionalizing and formalizing process improvements in the following areas:
- Strategic Planning
- Strategy Execution
- Vendor Management
- Program Management
- Budgeting & Financial Reporting
Approach & Results
Approach
- Developed Next-Gen Program Management Processes and Operational Plan
- Developed Vendor Management Processes and Operational Plan
- Formulated approach to Management Reviews and developed templates
- Advised on merger with newly acquired PMO
- Discussed approaches to strategic planning and developed Strategy Map in consultation with Senior Technology Leaders
- Researched trends and competition, and recommended relevant trends
- Facilitated Strategic Planning workshops with Directors, Senior Directors, Vice Presidents, and CTO
- Developed budget and collaborated with Finance on briefings for the Board
- Developed Business Cases to secure millions in funding
- Developed a Strategy Playbook and an approach to monitoring and reporting
- Conducted training, and on demand advisory and support services
- Developed SOP for critical Business and Technology Reporting
- Coordinated and produced reports for Business & Technology decision-making
- Developed new hire on-boarding plans and on-boarded Directors
Results
- On-time delivery of strategic initiatives within budget
- Reduced vendor payments based on greater analysis of spend
- Improved business and technology communication and employee engagement
- Streamlined reporting and improved decision making
- Full financial support of innovative projects that support corporate objectives
